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Tag Archive for: Krista Daly

Research Panel Quality Check: Trust Then Verify

Research Panel Quality Check: Trust Then Verify

September 22, 2021/in B2B Market Research Blog, Blog Posts /by Krista Daly
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“Quality, quality, quality: never waver from it, even when you don’t see how you can afford to keep it up. When you compromise, you become a commodity, and then you die.”—Gary Hirshberg

The market research industry has struggled for years to recruit the right respondents and ensure the best research panel quality. It’s a well-documented problem, as evidenced by the small sampling of online articles below:

  • Is Online Sample Quality a Pure Oxymoron?
  • Combatting Questionable Quality of Online Data Collection
  • Does Online Panel Quality S*ck?
  • The Problem with Online Panels
  • How Good are Online Survey Panels?
  • Bogus Respondents, Bots and Bad Data: How to Work with Market Research Panel Providers to Avoid Potential Pitfalls

We’ve talked about issues like this on our blog before, but we figured it was time for a more in-depth exploration of the problem. So, we’re writing a multipart series where we’ll assess what it means to have a quality panel, how to make a great survey, and where panels and panel firms came from.

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B2B partner enablement

How to Build a Trustworthy B2B Partner Program

June 29, 2021/in B2B Market Research Blog, Blog Posts, Marketing Enablement, Partner Enablement /by Krista Daly
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B2B partner enablement programs unlock new routes to market and product synergy opportunities. Even so, they can be more trouble than they’re worth without proper management.

Over the years, we at Cascade Insights have analyzed many different types of partner enablement programs in the B2B tech industry. Based on our research, we’ve discovered several strategies for building and improving partner programs and helping partner managers achieve success.

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user persona research

How Does a Person Fall in Love…with Your Product?

May 12, 2021/in B2B Customer Experience Research, B2B Market Research Blog, Blog Posts, Product/Service Research, User Personas /by Krista Daly
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Users aren’t buyers. Unfortunately, B2B companies typically skip over this essential fact.

It is also true that B2B companies tend to buy buyer persona projects quite frequently, and user persona research much less so. We believe this is a mistake. Both research efforts are equally important, and the failure to do either one can lead to a lost customer down the road.

One reason for this divide is that marketers typically purchase buyer persona projects, not product research. These marketers are rightly concerned about the buyer’s journey, how buyers influence each other in the buying committee, and the customer’s key buying criteria. Regrettably, with all of this emphasis on managers, directors, and VPs, minimal attention is placed on users. And users can make or break a product’s success. Read more

Market Opportunity Study

Market Opportunity Research: What’s the Point?

April 8, 2021/in B2B Market Opportunity Research, B2B Market Research Blog, Blog Posts, Product/Service Research /by Krista Daly
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Research needs to be acted on. Otherwise, what’s the point? A market opportunity study is one of the most powerful tools a business leader can use to drive that change.

Too often an organization falls down the rabbit hole after launching a market opportunity effort, simply because they can’t see the path forward.

At Cascade, we don’t just drop market opportunity research on your (virtual) desk and walk away. Instead we stick with you to make sure you learn, apply, and drive change inside your organization.
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Market Opportunity

Market Opportunity: Go Beyond Quant to Get the Right Insights

March 23, 2021/in B2B Market Opportunity Research, B2B Market Research Blog, Blog Posts, Jobs-To-Be-Done, Product/Service Research /by Krista Daly
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When considering market opportunity research, you may think a straightforward quantitative survey is enough to get to know the landscape. But if you don’t understand why your customers think the way they do and the environments in which they operate, you can’t possibly have the whole picture, and you’ll end up creating a bad game plan.
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Market Opportunity Research

Market Opportunity Research: Demand Evidence and Think Critically

March 9, 2021/in B2B Market Opportunity Research, B2B Market Research Blog, Blog Posts, Product/Service Research /by Krista Daly
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You have a hypothesis: There is a problem you want to solve, and you’re pretty certain you can envision a solution that provides more value than everything already on the market.

Like a scientist, you need to test that hypothesis to ensure you’re on the path for success. In this case, you’re doing market opportunity research rather than an experiment.

Market opportunity research identifies if there is a market, if there is a need, and if it will be profitable.
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Concept Testing

Success Isn’t Guaranteed: Concept Testing Can Help

February 23, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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You have a new B2B product or service that you’re rolling out to the market, but adoption is slow. How could you have avoided a slow launch?  What should you have known before the launch?

Concept testing is the way to find out if your product or service will sell before you bring it to the marketplace. There are a number of concept testing methodologies to test your idea, each with their own pluses and minuses.

And if you have more than one idea, you can test multiple concepts with your prospects, too.

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B2B Concept Testing

Make Better Decisions With B2B Concept Testing

February 11, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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Concept testing a new idea with your target market could ultimately save your business from the kiss of death. While startups and small businesses are at a much greater risk for collapse if a product fails, enterprises risk seriously damaging their reputations and losing substantial sales.

Concept testing your solution can help you make better decisions about designing, developing, and investing in your new idea for the best possible success.

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