Cascade Insights®’ B2B Product/Service Research is designed to help organizations align their product development, messaging, and marketing strategies with the needs of the market.

Choosing Cascade Insights® as your research partner yields specific, actionable results. Our B2B tech specialization means we begin each project with a thorough understanding of industry context and buyers’ jobs-to-be-done. In other words, we won’t waste time or budget getting up-to-speed on the basics.

Our specialization allows us to design efficient studies that get right to the heart of what matters most to your target market.

Whether you’re planning on launching a new product or service or want to revamp an existing one, Cascade Insights®’ B2B Product/Service Research can help you:

  • Target the right markets and personas.
  • Hone your product/service strategy to prioritize the features and capabilities that matter most to buyers and users.
  • Streamline your marketing and sales messaging to address your ideal customers’ priorities, jobs-to-be-done, and pain points.
  • Identify unmet market needs you can capitalize on.

A Few of our Clients

AWS
Adobe
Armature
BetterUp
BeyondTrust
Building Engines
Dropbox
Fortimize
Google
HP
IBM
Jumio
Ocient
PitchBook
Zendesk
parallels
salesforce
t-mobile

B2B Go-To-Market Research

Fortify your go-to-market strategy with customer insights and data. Make the most of your marketing dollars by determining the right messaging, pricing, and packaging for your target market.

Read More

B2B Concept Testing

Will this solution meet customer’s needs and priorities? Does your product design resonate with the target market? Cascade Insights® helps you gauge reception and can provide a clear “go/no go” directive.

Read More

B2B Market Opportunity Research

So you’ve identified a potential market for your new B2B product or service. Is this market worth your focus and investment? Cascade Insights®’ B2B Market Opportunity Research gives you clarity.

Read More

Our Fluid Intelligence™ Approach

At Cascade Insights®, we live at the intersection of AI research and practice. We’re not just studying AI’s impact — we’re active power users of AI tools ourselves, which means we understand both their capabilities and limitations.

Our Fluid Intelligence™ approach blends the speed and scalability of AI with the critical thinking, nuance, and context only human experts can provide. It’s the reason our insights go deeper and our recommendations carry more weight.

We’ll help you:

  • Distinguish signal from noise by combining AI-assisted data analysis with human-led synthesis.
  • Understand buyer behavior and sentiment with a level of context no algorithm can replicate.
  • Deliver recommendations that drive action, grounded in research depth and informed by practical expertise.

With Fluid Intelligence™, our goal isn’t to replace researchers or stakeholders with machines — it’s to empower them. By marrying AI’s efficiency with human insight, we deliver clarity where it matters most: understanding your buyers, your market, and your next move. Fluid Intelligence™, the goal isn’t to replace your teams — it’s to empower them.

B2B Tech Sector Specialists


Our areas of B2B research expertise include:

  • Software
  • Hardware
  • Cloud
  • AI & GenAI
  • Infrastructure
  • Anything as a service
  • Cybersecurity
  • Big Data
  • Low code/no code
  • Applications
  • IoT
  • And much more...
B2B tech spans various industries. We help companies that offer software, hardware, and other technology solutions in sectors such as:

Fill 234 IT Services

Fill 239 FinServ

Fill 244 Marketing

Fill 248 Life Sciences

Page 1 GreenTech

Fill 236 Education

Fill 242 Legal Tech

Fill 246 Government

Fill 250 Manufacturing

Fill 260 Retail

Market Research Methodologies

Group In-Depth Interviews
(In-Person & Online)

Fill 199 Focus Groups
(In-Person & Online)

Fill 211 Web Surveys

Group 2 Online Research Communities

Group 3 Quantitative Studies

Group 4 Social Media / Online Community Analysis

Fill 243 Longitudinal Research 
(Communities, Diaries, Etc.)

Page 1 Secondary Research

Get in Touch

"*" indicates required fields

Name*
Cascade Insights® will never share your information with third parties. View our privacy policy.
This field is for validation purposes and should be left unchanged.