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Concept Testing

Success Isn’t Guaranteed: Concept Testing Can Help

February 23, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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You have a new B2B product or service that you’re rolling out to the market, but adoption is slow. How could you have avoided a slow launch?  What should you have known before the launch?

Concept testing is the way to find out if your product or service will sell before you bring it to the marketplace. There are a number of concept testing methodologies to test your idea, each with their own pluses and minuses.

And if you have more than one idea, you can test multiple concepts with your prospects, too.

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B2B Concept Testing

Make Better Decisions With B2B Concept Testing

February 11, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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Concept testing a new idea with your target market could ultimately save your business from the kiss of death. While startups and small businesses are at a much greater risk for collapse if a product fails, enterprises risk seriously damaging their reputations and losing substantial sales.

Concept testing your solution can help you make better decisions about designing, developing, and investing in your new idea for the best possible success.

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5 Clues It's Time for B2B Concept Testing

5 Clues It’s Time for B2B Concept Testing

February 9, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Katie Swigart
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“If you build it, they will come” is a great saying, but it’s not the wisest strategy for B2B tech. The only way you’ll have a successful product/service launch is if the market finds value in the concept and trusts your solution more than rival options. B2B Concept Testing lets you know whether or not this is the case.

Here are five indications you should invest in B2B Concept Testing before you finalize your launch strategy.

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B2B Thought Leadership: How To Use Data Effectively

B2B Thought Leadership: How To Use Data Effectively

January 1, 2021/in B2B Market Research Blog, B2B Marketing Blog, B2B Thought Leadership, Blog Posts, Content Marketing, Marketing Enablement /by Isabel Gautschi
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B2B Thought Leadership Research is a tried and tested go-to for marketers who want to increase their brand’s reputation and authority in the B2B technology sector. But, in all honesty, B2B Thought Leadership is very hard to get right. Too often, thought leadership initiatives either fail to capture interest, trust, or both.

While we agree that leveraging research to create powerful marketing assets is a smart move, we often see the marketing angle overpowering the quality of the research. Or, good research presented poorly.

With unfortunate frequency, data is leveraged sloppily or unethically to make an obviously biased claim or thinly-veiled sales pitch. This undermines credibility and the thought leadership initiative.

Even the more ethically-minded can struggle with effective thought leadership when they fail to synthesize a compelling storyline out of a pile of data.

From a firm that specializes in market research and messaging for B2B tech marketers, here are some guidelines to make sure your next B2B thought leadership initiative is successful.
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More Software Won’t Fix Your Data-Driven Marketing Strategy | Cascade Insights

More Software Won’t Fix Your Data-Driven Marketing Strategy

December 9, 2020/in B2B Market Research Blog, B2B Marketing Blog, Blog Posts, Data-Driven Marketing Research, Marketing Enablement /by Brian Surguine
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If you’re a B2B marketer, you probably have one or both of the following problems with marketing and customer data:

  1. There’s too much.
  2. All that data still leaves you with open questions, or partial answers to key questions.

As a result, your data-driven marketing strategy fails to win you new buyers. Consequently, you might be seduced by the idea that more powerful software will make your marketing problems disappear. Or, that you are just one software integration away from truly understanding your customer. But more software won’t fix your problem.

In our research, we’ve seen purely software-centered B2B marketing strategies fail because B2B sales are too long and complex. A B2B sale might take months or years, and involve an average of 6.8 stakeholders. Thus, a single database can’t comprehensively represent what’s going on, and B2B marketers see large holes in their data they can’t always explain.

Conversely, in a B2C sale, the entire purchase might take a single buyer half an hour on Amazon. So, while B2C marketers can find everything they need to know about their buyers from analyzing social media, click streams, web analytics, and content marketing statistics, B2B marketers need a different approach.

Specifically, good B2B marketers rely on a blend of great software, data, and organic market insights – based on independent research.

So before you pull out your credit card, try this sanity check: when you look at your existing dataset, do you have a clear idea of how to fill in those dark spots in your data? If you answered “no,” put the credit card away. More software won’t solve your problem.

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B2B Sales Enablement

B2B Sales Enablement Strategy: Shorter Proposals Win

November 25, 2020/in B2B Marketing Blog, Blog Posts, Sales Enablement Marketing, Sales Enablement Research /by Sean Campbell
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Proposal writing is somewhat counter-intuitive. Many sellers seek to impress with doctorate thesis style proposals. But, the truth is, the best proposals are shorter rather than longer. Smart B2B sales enablement strategies and tactics focus on the customer instead of the firm. Proposals also need to answer buyers’ unasked questions.

Unfortunately, the vast bulk of proposals I’ve seen over my life fail to meet any of these criteria. Here are some of the frequent errors I’ve seen with B2B tech sector sales enablement strategies and tactics and how to correct them.

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5 Clues It’s Time for B2B Churn Analysis

5 Clues It’s Time for B2B Churn Analysis

November 2, 2020/in B2B Churn Analysis, B2B Market Research Blog, Blog Posts, Sales Enablement Research /by Brian Surguine
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Let’s face it: you’re probably uncomfortable with the idea of churn analysis.

You’re busy trying to grow revenue. There are a million fires to put out, and you have to keep your team focused on maintaining a healthy pipeline and winning more customers.

Ordinarily, this is the normal thing to do. However, focusing on customer acquisition when your churn rate is high is like trying to drive a car with a flat tire. Your journey isn’t going to be smooth, and you may not even get to your destination.

There’s no hard and fast rule for what constitutes an acceptable B2B churn rate. However, analysts generally agree that anything over 10 percent is cause for concern. If that applies to you, it’s time to hit pause and figure out why you’re losing so many customers.

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B2B Sales Tactics Customer Buying Journey

Are Your B2B Sales Tactics Derailing the Customer Buying Journey?

October 30, 2020/in B2B Customer Experience Research, B2B Customer Journey Mapping, B2B Market Research Blog, Blog Posts, Marketing Enablement /by Laura Johnson
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B2B sellers often think of their role in the customer buying journey as a numbers game. And organizations reinforce this notion. Promotions and pay bumps often hinge on how well the rep measures up to their KPIs. From the number of SQLs they convert to how much revenue they generate, these metrics are necessary for tracking and analyzing your sales team’s performance. However, these metrics don’t tell the full story but are chronically overemphasized.
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Lead Nurturing: How to Woo MQLs

B2B Lead Nurturing: How to Woo Your MQLs

October 7, 2020/in B2B Customer Experience Research, B2B Customer Journey Mapping, B2B Market Research Blog, B2B Marketing Blog, Blog Posts, Marketing Enablement, Marketing Strategy /by Laura Johnson
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B2B leads don’t become customers overnight. B2B marketers need to master the art of lead nurturing to guide prospects in their buying journey. At this phase, your content has piqued their interest enough to fill out a contact form or download a whitepaper. Now your job is to keep their interest. You have to convince them that your solution is the best fit.

Knowing how and when to make contact with your marketing qualified lead (MQL) is the key to winning them over. But, there are a few things you need to consider before you make your move.
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B2B Sales Strategy

B2B Sales Strategy: Plan Before the Rain

September 30, 2020/in B2B Market Research Blog, B2B Marketing Blog, Blog Posts, Sales Enablement Marketing /by Sean Campbell
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B2B sales strategy is centered on holding a strategic viewpoint- not just a tactical one. Great B2B sellers develop and revise plans for their accounts, rather than simply taking tasks as they come.

We get it, it’s hard to remember to be strategic when a lot of opportunities are knocking at your door. In this scenario, it’s easy to just keep writing proposals, scheduling meetings, and working on statements of work. But if you aren’t regularly checking back in on the big picture, your B2B sales strategy is likely to lag far behind organizational changes and opportunities in your accounts.

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Sean Campbell

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