In B2B tech, it’s not always obvious who the competition is. Often, buyers are simultaneously considering end-to-end, platform-based, and point solutions. And it’s not just features that make the sale. Any number of factors from implementation concerns, support models, or the tone of sales conversations can convince customers to buy or not to buy.
By talking to your competitors’ customers, partners, and former sales reps, Cascade Insights can identify which differentiators really matter to target buyers and why. You’ll gain a clearer understanding of how your competitors are meeting or failing buyers’ needs and expectations.