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Concept Testing

Success Isn’t Guaranteed: Concept Testing Can Help

February 23, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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You have a new B2B product or service that you’re rolling out to the market, but adoption is slow. How could you have avoided a slow launch?  What should you have known before the launch?

Concept testing is the way to find out if your product or service will sell before you bring it to the marketplace. There are a number of concept testing methodologies to test your idea, each with their own pluses and minuses.

And if you have more than one idea, you can test multiple concepts with your prospects, too.

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B2B Concept Testing

Make Better Decisions With B2B Concept Testing

February 11, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Krista Daly
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Concept testing a new idea with your target market could ultimately save your business from the kiss of death. While startups and small businesses are at a much greater risk for collapse if a product fails, enterprises risk seriously damaging their reputations and losing substantial sales.

Concept testing your solution can help you make better decisions about designing, developing, and investing in your new idea for the best possible success.

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5 Clues It's Time for B2B Concept Testing

5 Clues It’s Time for B2B Concept Testing

February 9, 2021/in B2B Market Research Blog, Blog Posts, Concept Testing, Product/Service Research /by Katie Swigart
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“If you build it, they will come” is a great saying, but it’s not the wisest strategy for B2B tech. The only way you’ll have a successful product/service launch is if the market finds value in the concept and trusts your solution more than rival options. B2B Concept Testing lets you know whether or not this is the case.

Here are five indications you should invest in B2B Concept Testing before you finalize your launch strategy.

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B2B Sales Enablement

B2B Sales Enablement Strategy: Shorter Proposals Win

November 25, 2020/in B2B Marketing Blog, Blog Posts, Sales Enablement Marketing, Sales Enablement Research /by Sean Campbell
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Proposal writing is somewhat counter-intuitive. Many sellers seek to impress with doctorate thesis style proposals. But, the truth is, the best proposals are shorter rather than longer. Smart B2B sales enablement strategies and tactics focus on the customer instead of the firm. Proposals also need to answer buyers’ unasked questions.

Unfortunately, the vast bulk of proposals I’ve seen over my life fail to meet any of these criteria. Here are some of the frequent errors I’ve seen with B2B tech sector sales enablement strategies and tactics and how to correct them.

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B2B Sales Strategy

B2B Sales Strategy: Plan Before the Rain

September 30, 2020/in B2B Market Research Blog, B2B Marketing Blog, Blog Posts, Sales Enablement Marketing /by Sean Campbell
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B2B sales strategy is centered on holding a strategic viewpoint- not just a tactical one. Great B2B sellers develop and revise plans for their accounts, rather than simply taking tasks as they come.

We get it, it’s hard to remember to be strategic when a lot of opportunities are knocking at your door. In this scenario, it’s easy to just keep writing proposals, scheduling meetings, and working on statements of work. But if you aren’t regularly checking back in on the big picture, your B2B sales strategy is likely to lag far behind organizational changes and opportunities in your accounts.

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B2B Churn Rate: Don’t Be A Chump About Churn

B2B Churn Rate: Don’t Be A Chump About Churn

September 16, 2020/in B2B Churn Analysis, B2B Market Research Blog, Blog Posts, Sales Enablement Research /by Brian Surguine
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Customer churn is a normal part of SaaS business models. Some analysts think an annual B2B churn rate of 15 percent is considered acceptable. But, you might be aiming for 10 or even 5 percent. In any case, a lot needs to go right for a customer to be happy with a new product or service, and it is impossible to please everyone. But if the churn rate gets too high, you need to quickly determine where the problem lies.

Your customer analytics can usually provide clues as to where users are struggling with your product. However, these datasets won’t tell you the whole story, such as the internal dynamics behind why a customer dropped you, or ways your solution fails to adequately address jobs-to-be-done. Worse still, your data may even be misleading you! Qualitative insights from customer conversations are the only way to understand the churn your customer analytics can’t explain.

Here are four reasons for a high B2B churn rate you may not have considered, based on conversations we’ve had with B2B buyers over the course of scores of 14+ years of market research projects.

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Rebranding A Company: Dos & Don'ts

Rebranding A Company: Dos & Don’ts

June 26, 2020/in B2B Market Research Blog, B2B Marketing Blog, B2B Messaging, Blog Posts, Brand Research, Marketing Strategy, Message Testing Research /by Sean Campbell
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Rebranding a company sounds like an exciting project to most marketers. A rebrand promises a fresh new look, maybe a new logo, perhaps even a new company name. But, rebrands are also expensive, and risk alienating or confusing current customers. In short, when they go wrong, rebrands can be career-enders.

So when to rebrand or not to rebrand? And if you decide to pull the trigger, what do you need to watch out for? Read on…

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No company size or industry is immune to disruption from COVID-19.

Nearly 80% of Business Activity Is Disrupted By Coronavirus

March 25, 2020/in B2B Market Opportunity Research, B2B Market Research Blog, B2B Marketing Blog, Blog Posts /by Philippe Boutros
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A new study on coronavirus business disruption shows that while every industry has been gravely impacted, some, like tech, are faring better than others.

Cascade Insights’ survey reveals how the crisis is affecting business operations across company sizes, sectors, and job roles. (Hint: no business type, size, or function is immune.)
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How Do Customers Really Feel About Your Product? | B2B Longitudinal Research

How Do Customers Really Feel About Your Product? B2B Longitudinal Research

February 22, 2020/in B2B Market Research Blog, Blog Posts /by Brian Surguine
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Have you ever wondered about your customers’ unfiltered opinions about a product or service? What if you could read a daily diary of a user’s experience as they learn to use your cloud service? That’s the type of access and insight B2B longitudinal research can achieve.

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Real Buyers vs Imaginary Friends | B2B Market Segmentation | Cascade Insights

B2B Market Segmentation Research: Real Buyers vs. Imaginary Friends

November 21, 2019/in B2B Go-To-Market Research, B2B Market Research Blog, B2B Market Segmentation Research, Blog Posts /by Brian Surguine
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How much guesswork is involved in your B2B market segmentation strategy? Are you building products for an imaginary buyer? In the B2B tech sector, this happens more often than you would think.

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